How Matching Works
You tell us about your bathroom project once. We match you with one vetted Bellevue-area contractor who fits it — not five competing sales calls. Here’s exactly how that happens, including how we actually make money doing it.
The Four Steps
Tell us about your project
A short form — project type, rough budget, timeline, and your neighborhood. About two minutes. No account, no obligation.
We check our vetted network
Licensing, insurance, and real service history in Bellevue and the Eastside — not just whoever’s next in line.
One contractor contacts you
Typically within one business day, by phone or email — whichever you listed as your preference.
You talk directly — no obligation
Pricing, design, and scheduling happen between you and the contractor. We’re not on that call, and there’s no obligation to hire anyone we connect you with.
How We Actually Make Money
This service is free to you because contractors pay us, not the other way around. Here’s the direct version of what that means: when we match a project to a contractor, that contractor pays us for it. That’s the entire business model — there’s no other way this stays free to homeowners, and we’re not going to pretend otherwise.
What it doesn’t mean is that a contractor can pay their way into the network. Getting matched with real Bellevue homeowners is only worth something to a contractor if the relationship holds up — a lapsed license, a pattern of unresolved complaints, or work outside their real service area gets a contractor removed regardless of what they’ve paid us. See our full vetting standards →
Why One Contractor, Not Five
Many matching services sell the same project to three, four, even five companies at once — you find out you’re one of several by the flood of calls that follows. We match one project to one contractor at a time. It’s a deliberate choice: fewer, better-fit matches instead of maximizing how many companies can bid on the same lead. It’s also why the contractors in our network are willing to pay for a match in the first place — it’s a real, exclusive opportunity, not a shared list.
What Homeowners Ask About the Process
What if I don’t hear back from my matched contractor?
Let us know and we’ll match you with someone else from the network. This shouldn’t happen with a vetted contractor, but if it does, you’re not stuck waiting.
What if I don’t like my match?
There’s no obligation to hire anyone we connect you with. If the fit isn’t right, tell us and we can look at matching you again.
Do I have to hire the contractor I’m matched with?
No. The match is a starting point for a conversation, not a commitment. You’re free to compare, ask questions, or walk away.
Is there really no cost to me, ever?
Correct. We’ve never charged a homeowner and never will — the entire model depends on contractors paying for a well-matched, exclusive lead, not on fees from you.